he Maricopa Skill Center (MSC), founded in 1962, is a division of
GateWay Community College, part of the family of ten Maricopa Community
Colleges in Maricopa County (Phoenix), Arizona. Its unique model is
an example of thinking outside the box- proving that learning and
credentialing can be custom fit to meet student and employer needs.
Certificates in Tiers
Two students start Meat Cutting training on the same Monday, yet
they finish the requirements and graduate, receiving the same certificate,
two months apart. In another department, three students enroll in
the same Computer Technology Programs training cluster; one receives
the target Computer Terminal Operator certificate, one earns a "higher"
certificate with more complex competencies-Microcomputer Software
Operator-and one becomes a completer of the lower Introductory Computer
Skills program. All three begin jobs in the same industry within
one month of their graduation dates.
At the Maricopa Skill Center, the non-credit curriculum is structured
in tiers, or groups of competencies. Each has a certificate name
related to the kind of job it will lead to and a program length
listed in clock hours. Clock hours are instructor estimates of the
time it will take the average learner with no prior experience to
learn and demonstrate the skill sets represented in that certificate.
Instruction is skill-based and job-focused, designed to lead directly
to a job, advancement, or certification, with students acquiring
the skills they will need on the job through hands-on learning in
a working classroom/training lab. Students graduate when they can
demonstrate their performance at a "job-ready" level.
An example is the set of Accounting certificates available to Skill
Center students (see box). Each is listed in clock hours, and also
in 35-hour weeks, illustrating the estimated program length if a
student chooses the standard seven-hour day, five-day/week schedule.
The open-entry/open-exit, self-paced format permits a five-hour
day, 25-hour week, as well as part time schedules.
Computerized Accounting Programs
- Focus: accounting principles, practices and payroll applications,
computerized practice sets.
- Includes: keyboarding, computer literacy, computer ten key,
clerical skills, bookkeeping, accounting, payroll, manual accounting,
computerized accounting, spreadsheets, data base, word processing,
internet, accounts receivable, accounts payable, general ledgers,
journals, and tax preparation.
- Positions: accounting clerks, receivable and payable clerks,
bookkeepers, credit clerks, payroll clerks, accounting data entry,
general office/ accounting duties.
Introductory Accounting Skills - 420 hrs/12 weeks
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Keyboarding |
Computer Ten Key |
Calculator Operation |
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Computer Filing |
Decision Making Skills |
Microsoft Word |
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Ten Key Applications |
Windows |
Accounting Principles |
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Accounting Cycle |
Introduction to Peachtree |
Financial Statements |
Computerized Accounting Clerk - 630 hours/18 weeks (All of
the above, plus:)
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Accounting Cycle using worksheets, adjust/close
entries |
Customer Service Skills |
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Accounts Receivables |
Banking Procedures |
General Ledgers |
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Special Journals |
Accounts Payables |
Accounting with Peachtree |
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Accounting with Microsoft Excel |
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Computerized Accounts Receivable Clerk - 700 hours/20 weeks
(All of the above, plus:)
Accounts Receivable
Applications with Peachtree
Computerized Accounts Receivable/Payable Clerk - 770 hours/22
weeks (All of the above, plus:)
Accounts Payable
Applications with Peachtree
Computerized Accounting/Payroll Clerk - 875 hours / 25 weeks
(All of the above, plus:)
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Payroll with Peachtree |
Computing Wages |
Social Security Taxes |
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Federal Income Taxes |
Peachtree Applications |
FUTA / SUTA Taxes |
Computerized Accounting/Payroll Associate - 980 hours/28 weeks**
(All of the above, plus:)
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Merchandise Inventory |
Bad Debts |
Taxes and Forms |
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Notes Receivable |
Notes Payable |
Basic Tax Preparation |
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Introduction to Quickbooks |
Introduction to Turbo Tax |
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** College credits: through an articulation agreement with
GateWay Community College
Meeting Diverse Student Needs
The Skill Center's hands-on, modularized instruction is offered
on an open-entry/open-exit schedule. Students start class any week,
year-round, and graduate on the Friday after they have completed
the competencies for their certificate, usually in five to seven
months. (An exception is the 12-month Practical Nursing program
that starts students three times a year in more traditional 16-week
classes.)
Flexible scheduling is the norm-6 a.m. to 9 p.m. in some departments,
7 a.m. to 4:30 p.m. in others. Students have the choice of the 5-
or 7-hour day, with both being Pell grant eligible. Eager students
may begin training immediately if space is available, while others
may begin any Monday that fits their schedule. Each works at his
or her own pace, including those who need more time to learn or
have a limited educational background. Students pay monthly for
the actual hours spent in training during the past month. Those
who need additional time to learn may pay more but are not pressured
to keep up with any group. The modular format and small group demonstration
process enable students to start at their own levels and work at
each portion of the training at a different pace.
Employer Connections
The greater Phoenix area offers a large employer base in the 12
training areas offered at MSC:
- Banking
- Computerized Office Procedures
- Computer Technology Programs
- Food Preparation
- Meat Cutting
- Medical Assistant
- Nursing
- Auto Body
- Facilities Maintenance
- Machine Trades
- Printing Trades
- Welding.
While the Skill Center maintains a Career Center with numerous
job postings, employer data bases and job search tips, many employers
contact the training departments directly when hiring, enabling
the instructors to refer students to job environments in which they
are most likely to succeed, resulting in a win-win-win for all three
parties: the student, the employer, and the training institution.
Successful hiring experiences cement teacher-employer relationships,
ensuring a continuous flow of the kind of information needed to
keep the training up-to-date and relevant to employer needs.
Educational Career Ladders
For many MSC students, the primary goal is short-term training
that leads directly to employment with the opportunity to learn
and grow on the job. For those whose goal is further education,
articulation agreements with Maricopa Community Colleges offer a
shortcut to college credit certificates or two-year degree programs.
These pathways are most frequently used in Accounting, Machining,
Medical Assistant, Nursing, and Welding.
Susan McRae is Assistant Director for Instruction at Maricopa Skill
Center. For more information see the Center's website: www.gwc.maricopa.edu/msc/
or contact the author at susan.mcrae@gwmail.maricopa.edu.
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